In the recent release of Oracle CPQ 19B, a new feature was introduced to allow for collaborative quoting. This directly addresses an issue that projects commonly faced where users had to concern themselves with who else may be trying to access a transaction. With this new feature enabled, users can instead access a transaction worry-free …
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In June 2019, Pierce Washington was awarded Specialized Partner of the Year for Oracle CX in the US! We were given this award for our outstanding rate of customer satisfaction and the unparalleled support we provide Oracle CPQ and Commerce Cloud teams during sales cycles by completing pre-sales activity. Partner, Rob Watters, explains what this …
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Pierce Washington is excited to be the 2019 Hands-on labs sponsor at the annual Insight Conference for users of Oracle eCommerce solutions (OCC and ATG), taking place August 26-28, 2019, in Austin, Texas. The conference focuses on in-depth peer-to-peer networking, Oracle insights and education sessions, including a Pierce Washington delivered two-hour hands-on Oracle Commerce Cloud …
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The benefits of Configure, Price, Quote (CPQ) software are endless. We asked Ryan Akky, Director of Enterprise Sales at Pierce Washington, to share three benefits that resonate most with Pierce Washington’s customers. Here’s what he said: Shortening time to onboard sales reps and enabling them to quote quickly and with a high degree of accuracy. …
Historically, industrial manufacturing has never been known for quickly adopting new technology outside of the plant. Now, manufacturers across the globe are finding that the world is quickly changing; they realize that they must automate their sales and service processes to keep up with customer expectations, reduce the cost of doing business and enable their …
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Pierce Washington is the only Oracle CX partner who has earned Cloud Excellence Implementer (CEI) certification for CPQ in both the US and EMEA. According to Oracle, “Oracle Cloud Excellence Implementer firms demonstrate their ongoing expertise and successful track records in Oracle Software as a Service Cloud implementations, within specified geographies and Oracle Cloud Services …
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Challenge Thermo Fisher’s IDD division was struggling with getting consistent pricing and proposals out to their customers. They wanted to reduce margin erosion and ensure there was consistently with regards to what was sent to the customer. They were plagued with manual approvals processes that took a significant amount of time and calculations that were …
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Challenge NTN’s customers were looking for fast and accurate quotes. Due to inefficiencies in systems and processes, NTN was experiencing long quote cycle times and error prone quotes that resulted in lost profit for the organization. Quote documents provided to clients were not consistent. In addition, managing the price agreements process was cumbersome and lack …
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We at Pierce Washington receive many inquiries regarding available training for Oracle Commerce Cloud. Pierce Washington and Oracle both offer many free training resources, which we’ve consolidated into a cohesive list for your convenience. Pierce Washington Hands-on Training Pierce Washington provides a complimentary two-hour hands-on lab to any current or prospective Oracle Commerce Cloud users. …