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B2B eCommerce in a Time of Pandemic and Beyond: Are You Listening?

The global COVID-19 pandemic will change the nature of work in ways that we are just starting to understand. One of the changes that has been written about extensively is the increased importance of eCommerce and providing more (and better) self-service capabilities. Statistics show that B2C eCommerce increased 200-300% in China, and this trend is …

Self-service Replacement Part Purchasing in Industrial Manufacturing

Historically, industrial manufacturing has never been known for quickly adopting new technology outside of the plant. Now, manufacturers across the globe are finding that the world is quickly changing; they realize that they must automate their sales and service processes to keep up with customer expectations, reduce the cost of doing business and enable their …

Oracle Commerce Cloud Training Resources

We at Pierce Washington receive many inquiries regarding available training for Oracle Commerce Cloud. Pierce Washington and Oracle both offer many free training resources, which we’ve consolidated into a cohesive list for your convenience. Pierce Washington Hands-on Training Pierce Washington provides a complimentary two-hour hands-on lab to any current or prospective Oracle Commerce Cloud users. …