We at Pierce Washington receive many inquiries regarding available training for Oracle Commerce Cloud. Pierce Washington and Oracle both offer many free training resources, which we’ve consolidated into a cohesive list for your convenience.
Pierce Washington Hands-on Training
Pierce Washington provides a complimentary two-hour hands-on lab to any current or prospective Oracle Commerce Cloud users. This course covers a new product type from the initial set up, through creating a promotional campaign and delivering a personalized experience in the storefront, making it ideal for anyone interested in gaining hands-on knowledge of the product.
For more information and to register for the next session, click here.
Oracle Training Videos
Oracle has a multitude of training videos available on the Oracle Commerce YouTube channel. These short, informative videos are a great way to get up-to-speed on smaller topics, summarized by category below:
Administration Topics
- Administration Interface Overview
- Create and Manage Sites
- Use Multi-Factor Authentication After Updating
Merchandising
- Manage Product Types
- Manage Products
- Manage Price Groups
- Create and Manage Add-On Products
- Import and Export Catalog Items
Layouts
- Display Audience-Driven Content on Storefront Layouts
- Create and Manage Storefront Themes
- Create and Manage Layouts
- Design and Configure Layouts
Search
- Configure Keyword Redirects
- Configure Keyword Redirects
- Create Thesaurus Entries
- Configure Text Searches
- Enable Catalog Search
Marketing
B2B
- B2B Administration Interface Overview
- Manage Business Accounts
- Manage Business Account Addresses
- Manage Account-Based Business Contracts
- Specify Business Account Approval Limits
- Specify Business Account Shipping and Payment Methods
Publishing
Reporting
Hidden Gems
Oracle Commerce Cloud Group
Oracle hosts a community page for Oracle Commerce Cloud customers. The group is strictly available to customers with an Oracle Commerce Cloud subscription and includes numerous resources ranging from a forum to ask questions, links to videos such as Technical Deep Dives, and other helpful information.
The Oracle Commerce Cloud Group can be found here.
Group Video Resources
What’s New
- What’s New in 19A MP – Office Hours
- Commerce Cloud Office Hours: What’s New in 19A
- What’s New 18C Maintenance Pack
- Commerce Cloud Office Hours: What’s New in 18C
Technical Deep Dives
- Technical Dives with Commerce Cloud: Extending Search & Dynamic Curation
- Technical Dives with Commerce Cloud – OCCS Search Part One
- Technical Dives with Commerce Cloud: Search Configuration Advanced Topics
- Technical Dives with Commerce Cloud: Implementing Stored Cards
- Service Cloud Chat Inlay Widget Walk-through
- Commerce Cloud July Office Hours: Search Tuning
- Technical Dives with Commerce Cloud: Storefront Developer Tooling
- Technical Dives with Commerce Cloud: Working with Audiences
- Oracle Commerce Cloud Experiments (A/B Testing) Tips & Tricks
- Oracle Commerce Cloud Personalization Tips & Tricks
- Technical Dives with Commerce Cloud: Developing External Pricing, Shipping, and Tax
- Technical Dives with Commerce Cloud: Developing Server-Side Extensions
- Technical Dives with Oracle Commerce Cloud: B2B Solution Implementation
- Technical Dives with Commerce Cloud: Payment Gateway Extensions
- Technical Dives with Commerce Cloud – Storefront Libraries
- Technical Dives with Commerce Cloud: Widget Elements
- Technical Dives with Commerce Cloud: Using View Models and Custom Binding
- Technical Dives with Commerce Cloud: Introducing Multisite
Medium Articles
Medium has also published articles to help customers further understand search topics. Articles cover the following topics:
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