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Whitepaper: 6 Priorities for Delivering Next-Generation B2B Customer Self-Service

Next Generation B2B Customer Self-Service WhitepaperThe longer that B2B businesses spend delaying their investment in simplifying their customer’s online buying experience, the greater theĀ gap between leaders and laggards.

In this whitepaper, we cover 6 top priorities that B2B companies should consider when creating a self-service experience that delivers value to your customers, taking into account:

  • the importance of self-service configuration for complex products
  • the value of visualization for a more intuitive buying experience
  • how future trends will dictate proactive self-service

It’s a short but valuable read packed with insights to help drive your customer experience program forward.

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