Challenge:

The global company was faced with a long cycle time to add parts piecemeal via search which sometime resulted with an incorrect order. The distributors were required to go through the sales channel for solution quotes and orders. This process allowed for errors and required a lot of time from both the distributors and sales reps.

Solution:

PW provided the following to solve for long cycle times and order processes:

• Solution packages – including specific service and software options based on hardware selections
• Behind the scenes BOM created based on single select options to ensure correct items are being purchased
• Logik configurator with B2B ecommerce for distributor buying
• Guided selling to provide correct options and ease of use