Challenge:

Emerson needed to improve their quote turnaround time, improve margins and rollout a global CPQ application to standardize processes across NA, EMEA and APAC.

Solution:

Pierce Washington facilitated a global CPQ implementation to replace the manual quote process and Excel based tools across the globe.

Results:

  • Standardized quote process and tools across NA, EMEA, APAC
  • New ‘guidance pricing’ to improve deal margins
  • ETO process integrated into CPQ
  • CPQ implemented in 4 different application languages and 17 different proposal output languages

Integrations

“We were very, very happy with Pierce Washington, not only during the course of the project, but the ultimate deliverables that they were able to provide us. They had very strong project leadership to keep us on track, and the only hiccups that we experienced were our own fault. I’d be very likely to recommend PW to another organization.”
Emerson Electric
Director

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