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Global manufacturing leader of utility infrastructure products and parts. Their products connect and protect the world’s critical communications, energy and water infrastructure.
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Challenge:
This global manufacturing company needed to solve several problems:
- Speed to market:
- Guided selling; standardize products with made-to-order configuration
- Integrated pricing and controls
- Publish quotes in 24 to 72 hours
- Streamline sales lifecycle
- Order management and demand planning
- Production of the right product “just in time”
- Deliver product to the customer on-time and in full
- Timely Accounts Receivable; reduction in invoice disputes
- Connect
- Enable customer communication across teams
- Accurate information on “where is my order”
- Proactively identify challenges and act quickly to resolve
- Transparency & Insight
- Focus on the Right Customers; Parent/Account Level View
- Real-time visibility to backlog demand, capacity and schedule
- Sales pipeline & probability
- Improve cost and profitability visibility
- Improve efficiency & effectiveness
- Automate repetitive processes; quote follow-up
- Product recommendations
- Enhance customer experience
Solution:
PW solved these challenges by providing the global manufacturing company with a configures Salesforce CPQ and Logik.io platforms. This allowed the design, build and Go-Live with scalable and repeatable guided quoting models. PW built IPG internal capability for future model build and configurations.
Results:
- Ongoing project
Integrations