This global manufacturing company needed to solve several problems:

  • Speed to market:
    • Guided selling; standardize products with made-to-order configuration
    • Integrated pricing and controls
    • Publish quotes in 24 to 72 hours
  • Streamline sales lifecycle
    • Order management and demand planning
    • Production of the right product “just in time”
    • Deliver product to the customer on-time and in full
    • Timely Accounts Receivable; reduction in invoice disputes
  • Connect
    • Enable customer communication across teams
    • Accurate information on “where is my order”
    • Proactively identify challenges and act quickly to resolve
  • Transparency & Insight
    • Focus on the Right Customers; Parent/Account Level View
    • Real-time visibility to backlog demand, capacity and schedule
    • Sales pipeline & probability
    • Improve cost and profitability visibility
  • Improve efficiency & effectiveness
    • Automate repetitive processes; quote follow-up
    • Product recommendations
    • Enhance customer experience


PW solved these challenges by providing the global manufacturing company with a configures Salesforce CPQ and platforms. This allowed the design, build and Go-Live with scalable and repeatable guided quoting models. PW built IPG internal capability for future model build and configurations.


  • Ongoing project


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