2020 Virtual Insight Conference Recap

Pierce Washington shared our market-leading Oracle CPQ and Oracle CX Commerce expertise during several sessions at Quest’s Oracle Insight Conference on July 14th and 15th. Despite being virtual, the event was a big success –CX customers attended sessions and contributed their own stories to members of the Oracle CX community, sharing best practices and lessons learned.

The following is a recap of the sessions led by Pierce Washington or co-presented with a customer. If you’d like to learn more about any of these topics, please get in touch – we would be happy to share our insights with you and your team.

1. NetApp CPQ Presentation – NetApp co-presented with Pierce Washington about their project to replace a heavily customized EBS Configurator with CPQ. NetApp’s story highlighted the importance of leveraging a data driven architecture to enable a business administered CPQ solution. NetApp also highlighted the importance of system configuration to their configuration process.

2. Total Commerce – This session focused on the journey that so many companies are on. Namely, how to transition their business to a XaaS business? How do I intelligently sell into my existing customers, and how do I provide a more compelling self-service experience for my customers and prospects? Pierce Washington showed off our updated Callahan demo that includes the Total Commerce journey. This session and demonstration materials can be particularly helpful in displaying the “art of the possible” if you are transitioning to more subscription based or XaaS selling.

3. SKU proliferationDo you have issues with SKU proliferation? If so, we can help. This session provided a high-level overview of Pierce Washington’s process to help companies re-define how to create, bundle, and price SKU’s in way that leverages CPQ to help solve this challenge.

If you would like to hear more or discuss any of these sessions please reach out directly.

As always, we’d love to hear from you. If you have ideas or topics that you’d like us to cover in an upcoming newsletter please send an email to ideas@piercewashington.com.


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