What’s the status of your self-service? Read on to see if it’s helping or hindering your company’s revenue growth and customer experience. It’s official. Robust self-service in B2B e-commerce is a necessity today. That’s because it helps...
Sell More and Support Customers Better with Guided Buying and Guided Selling B2B companies continue to embrace digital commerce, of course. They’re prioritizing digital portals and increasing investments in digital sales channels. Today, one-third of B2B...
Wonder what its like to implement Oracle CPQ with Pierce Washington? Here’s one company’s firsthand account of the lead up, implementation, and results experienced so far—in their own words. The company is Thermo Fisher Scientific, a global life sciences tech...
Mentorship: Fresh and Actionable Insights (from three perspectives: mentor, mentee, and someone recently in both roles) Culture is king at Pierce Washington (PW). One of the ways we build and sustain a healthy culture is by making mentorship a priority. In...
It’s an exciting time in B2B right now. The accelerated evolution and sophistication of online business-to-business transaction technology are changing how businesses can serve their customers. All of this is driven, of...
