Recent news

Self-service Replacement Part Purchasing in Industrial Manufacturing

Historically, industrial manufacturing has never been known for quickly adopting new technology outside of the plant. Now, manufacturers across the globe are finding that the world is quickly changing; they realize that they must automate their sales and service processes to keep up with customer expectations, reduce the cost of doing business and enable their …

Bragging Rights: CEI Certified in both the US and EMEA

Pierce Washington is the only Oracle CX partner who has earned Cloud Excellence Implementer (CEI) certification for CPQ in both the US and EMEA. According to Oracle, “Oracle Cloud Excellence Implementer firms demonstrate their ongoing expertise and successful track records in Oracle Software as a Service Cloud implementations, within specified geographies and Oracle Cloud Services …

Oracle Commerce Cloud Training Resources

We at Pierce Washington receive many inquiries regarding available training for Oracle Commerce Cloud. Pierce Washington and Oracle both offer many free training resources, which we’ve consolidated into a cohesive list for your convenience. Pierce Washington Hands-on Training Pierce Washington provides a complimentary two-hour hands-on lab to any current or prospective Oracle Commerce Cloud users. …

Four Game Changing Features in Oracle Commerce Cloud (OCC) 18C

With every release of Oracle Commerce Cloud (OCC) I’m impressed with the team’s ability to productize features and extensions that we, as customers and system integrators, have been building out ourselves over the years. Sometimes these features may not jump off the release notes page, but they have huge implications to enable rapid deployment that …

Pierce Washington Hires Industry Veteran to Accelerate Growth of Oracle Commerce Cloud (OCC) Practice

We are thrilled to announce that Austin Lowry has joined Pierce Washington as our new VP, eCommerce and will be leading the charge on growing our Oracle Commerce Cloud practice. Austin comes to us with an entire career focused on eCommerce; first as a practitioner at such places as Auto Zone and ServiceMaster, then as …

Creating and Renewing Price Agreements with Oracle CPQ

Many businesses that manage price agreements in legacy systems are plagued with manual processes, disparate systems, an inability to manage multiple pricebooks, and limited control over discounts. In our latest demo, we feature how sales teams can easily create and renew price agreements in Oracle CPQ in order to significantly improve governance around price agreements …

Pierce Washington to sponsor Modern CX in Chicago

We’re delighted to be sponsoring this year’s Modern CX conference! Join us in the Sales area where a number of our Partners and Directors will be in attendance.     Demos at Booth #SAL-02 We’ll have a number of Oracle CPQ demos that we’ll be showing: Integrated OCC/CPQ/3-D visualization Price agreements Asset-based ordering /renewals Asset …

Whitepaper: 6 Priorities for Delivering Next-Generation B2B Customer Self-Service

The longer that B2B businesses spend delaying their investment in simplifying their customer’s online buying experience, the greater the gap between leaders and laggards. In this whitepaper, we cover 6 top priorities that B2B companies should consider when creating a self-service experience that delivers value to your customers, taking into account: the importance of self-service configuration …

Oracle CPQ & SAP Integration Webinar

  Based on our experience integrating Oracle CPQ with a variety of ERP systems, we know that the level of complexity Oracle can handle from an integration perspective is unique – especially as it relates to BOM mapping and quote-to-order conversion. For our latest webinar, we’re focused on how businesses can benefit from automating the quote-to-order lifecycle using Oracle …